Last updated October 10, 2026
These terms apply when you use bitterkin.com or buy from us. Please read them before you order. Placing an order means you agree to them.
bitterkin.com is run by Bitterkin ("we", "us"). By using our site or placing an order, you agree to these Terms of Service and to the policies they refer to: our Refund Policy, Shipping Policy, Automatic Refills and Cancellation Policy and Privacy Policy. You must be at least 18 years old to order.
Automatic refills are optional and only start if you tick the automatic refills box at checkout. When you do, you agree that we will charge your card the refill price today and again each time a new supply ships, on the schedule below, until you cancel.
| Bundle | Refill price | Schedule |
|---|---|---|
| 1 bag (30 days) | $22.95 | Every month |
| 3 bags (90 days) | $44.95 | Every 3 months |
| 5 bags (150 days) | $67.95 | Every 5 months |
You can skip or cancel anytime by emailing [email protected]. Full details are in our Automatic Refills and Cancellation Policy.
Right after your order, we may offer add-on products such as Bitterkin Glow or Bitterkin Rest. These are one-time purchases, not subscriptions. If you click "Yes" on an offer, we charge the price shown to the same card you just used, and the item ships in the same box as your order. If you click "No", you are not charged.
Rush + Protect ($7.95) is an optional one-time add-on offered at checkout. It is described in our Shipping Policy.
Our Shipping Policy is part of these terms. Risk of loss passes to you when the carrier delivers your order, except as covered by Rush + Protect or our replacement promise for damaged packages.
Your order is covered by our 90-day money-back guarantee. Our Refund Policy is part of these terms.
How we collect and use your information is explained in our Privacy Policy, which is part of these terms.
The text, photos, videos, logos and designs on this site belong to Bitterkin or are used with permission. Please don't copy, reuse or sell them without our written permission. "Bitterkin" and our logo are our trademarks.
Please use our site only for lawful purposes. Don't try to break, overload or get unauthorized access to it, don't use it to send spam, and don't buy products for resale without our written permission.
If you send us a review, photo, video or comment, you confirm it's honest and yours to share, and you let us use it on our site and in our marketing. We may edit it for length, but we won't change what it means.
Our site and products are provided "as is". To the fullest extent the law allows, we don't make any promises beyond those stated in these terms and our policies, and Bitterkin is not liable for indirect, incidental or consequential losses from using our site or products. Our total liability for any order is limited to the amount you paid for it. Some states don't allow these limits, so they may not all apply to you.
These terms are governed by the laws of the United States and the state in which Bitterkin is registered. If you have a problem, please email us first at [email protected]. Most issues are solved quickly that way.
We may update these terms from time to time. The version posted on this page on the day you place your order is the one that applies to that order.
Email: [email protected]
Hours: Monday to Friday, 9am to 5pm ET. We reply within one business day.
Mail: Bitterkin, United States