Privacy Policy

Last updated October 10, 2026

This policy explains what we collect when you visit bitterkin.com or place an order, how we use it and the choices you have. We keep it as plain as we can.

In this policy, "Bitterkin", "we" and "us" mean Bitterkin, the company that runs bitterkin.com. "You" means anyone who visits our site or buys from us.

1. Information We Collect

Information you give us

Information collected automatically

2. How We Use Your Information

3. Cookies and Tracking

We use cookies and similar tools to keep your order details as you move through checkout and to measure our advertising.

ToolWhat it does
Bitterkin cookiesRemember the page you first landed on, your chosen bundle, your checkout email and which offers you already accepted, so you aren't charged twice. They expire after 1 day.
Meta Pixel (Facebook, Instagram)Records page visits so Meta can measure our ads and show them to people who may be interested.
ClickMagickTracks which ad or link brought you to our site and whether it led to a purchase. Purchase information (such as order value) is shared with Meta through ClickMagick to measure our ads.

You can block or delete cookies in your browser settings. Some parts of checkout may not work without them. You can also control ad preferences in your Meta account settings.

4. Who We Share It With

We share your information only with the companies we need to run the store, and only for that purpose:

5. Selling and Sharing

We never sell your personal information for money. Some US state laws, such as California's, treat the use of advertising cookies like the Meta Pixel as "sharing" for targeted advertising. You can opt out of this at any time by emailing [email protected] with the subject "Do Not Share", and we honor Global Privacy Control (GPC) signals sent by your browser.

6. How Long We Keep It

We keep order information for as long as we need it to fulfill your order, provide support, honor our guarantee and meet tax and accounting rules. Tracking cookies set by our site expire after 1 day. When we no longer need information, we delete it or make it anonymous.

7. How We Protect It

Our site runs on a secure (HTTPS) connection. Card details are handled by our payment processor and never stored on our servers. Access to customer information is limited to the people and partners who need it. No method of sending or storing data is 100% secure, but we work hard to protect yours.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

To use any of these rights, email [email protected]. We may need to confirm your identity first, for example by asking for your order number. We'll respond within 45 days, and we'll never treat you differently or charge you more for using your rights. You can also ask someone you authorize to make a request for you.

California residents: in the past 12 months we collected the categories described in section 1 (identifiers, commercial information, internet activity and approximate location from IP address) for the purposes in section 2, and shared them with the categories of partners in section 4.

9. Children

Our site and products are not for anyone under 18, and we don't knowingly collect information from children. If you think a child has given us information, email us and we'll delete it.

10. Links to Other Sites

Our site may link to other websites. We're not responsible for how they handle your information, so please read their privacy policies.

11. Changes to This Policy

If we update this policy, we'll post the new version on this page with a new "Last updated" date. If the changes are significant, we'll let you know by email or with a notice on our site.

12. Contact Us

Questions about your privacy? Email [email protected].
Mail: Bitterkin, United States